- Jump to:
- Regulations
- Trading Instruments
- Trading Platforms
- Payment Methods
- Account Types
- Support
- Conclusion
Multibank Group is a multi-jurisdiction CFD broker that traces its roots back to 2005. From a single MT4 offering it has grown into a sizeable franchise with MetaTrader 4 and MetaTrader 5 across desktop, web and mobile plus several account types that scale from a $50 minimum deposit to institutional-style raw-spread pricing. Maximum leverage reaches 1:500 under its offshore entities, while the EU arm limits retail clients to 1:30 in line with ESMA rules.
The product line-up is broad for a MetaTrader-only house: forex majors, minors and exotics, precious metals, energies, global equity indices, share CFDs and a handful of cryptocurrencies (all traded as CFDs). Client money is held in segregated accounts and the group advertises negative balance protection, but investor compensation varies by entity and is absent for most offshore licences.
| General Information about MultiBank Group | |
|---|---|
| Min. Deposit | $50 (Standard), $10,000 (ECN), $1,000 (Pro) |
| Supported Languages | N/A |
| Supported Currencies | AUD, CAD, CHF, EUR, GBP, NZD, USD |
| Website | https://multibankfx.com/en |
| Support Email | cs@multibankfx.com |
| Headquarters Address | Aiolou & Panagioti Diomidous, 9 Katholiki, 3020, Limassol, Cyprus |
Regulations
Multibank Group operates through several distinct legal entities. The top-tier arm is MEX Exchange Pty Ltd (ACN 155 084 058), authorised by the Australian Securities and Investments Commission (ASIC) – AFSL 416279. The firm is registered in Sydney; ASIC imposes conduct standards but does not run a compensation scheme.
In Europe, services are routed through MEX Asset Management GmbH, supervised by the Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin) – Licence 120613. German-domiciled retail clients fall under the EdW compensation fund, which covers up to €20,000 per claimant.
For non-EU clients, the broker mainly uses MEX Atlantic Corporation, authorised by the Securities Commission of The Bahamas (SCB) – Licence SIA-F220, and Multibank FX International Corporation, regulated by the Financial Services Commission (FSC), British Virgin Islands – Licence SIBA/L/14/1068. Neither regime offers a statutory compensation scheme.
The group also lists approvals from the Dubai Financial Services Authority (DFSA) and the Financial Services Commission of Mauritius, but the relevant company numbers are not disclosed on public pages. We found active DFSA licence number F006403 for MEX Global Financial Services LLC on the regulator’s register.
Multibank states it does not onboard residents of the US, Canada, Japan, Iran, North Korea and FATF blacklist jurisdictions. Full country exclusions are not published. All entities claim to maintain segregated client funds and provide automatic negative balance protection. Complaints are handled first by the support team, then an internal compliance review; external dispute resolution routes depend on the regulator (e.g., the Australian Financial Complaints Authority for ASIC clients).
| Regulator | Licence |
|---|---|
| CIMA | 1811316 |
| CySEC | 430/23 |
| FSAS | C8424231 |
| MAS | CMS101174 |
| VFSC | 700443 |
| ASIC | 416279 |
| ESCA | 20200000031 |
| VARA | VL/24/06/001 |
| FSCM | C185514 |
| BaFin | 73406 |
| FMAA | 491129z |
| BVIFSC | SIBA/L/14/1068 |
Trading Instruments
Forex trading
Multibank quotes 55+ currency pairs, covering all majors, most minors and several exotics such as USD/TRY and EUR/ZAR. Offshore entities allow leverage up to 1:500, but EU clients are capped at 1:30. Typical spreads average 1.5 pips (Standard) or 0.1 pips plus commission (ECN Pro). Trading is 24/5 with no dealing-desk intervention stated.
Swap charges apply after 23:59 server time. For swap-free accounts, an administration fee replaces swaps after the third night.
Metal trading
Gold and silver are offered against USD and EUR, with contract sizes of 100 oz (gold) and 5,000 oz (silver). Offshore leverage reaches 1:200; EU leverage is 1:20 for gold and 1:10 for silver in line with ESMA. Multibank streams spot prices, and daily swap/rollover is displayed in the symbol specification.
Liquidity is deepest during the overlap of London and New York sessions. There are no exchange-traded futures or options.
Energy trading
WTI and Brent crude plus natural gas are available as spot CFDs. Contract size is 1,000 barrels for oil and 10,000 MMBtu for gas. Leverage tops out at 1:100 (offshore) and 1:10 (EU). Swaps are tripled on Wednesdays to account for weekend settlement.
Margin requirements can increase around OPEC meetings and expiry of the underlying futures, as noted in the platform messages.
Index trading
The broker lists 20+ cash indices, including US30, SPX500, NAS100, GER40 and JP225. Spread on the GER40 starts at 1 point on ECN Pro. Futures variants are not provided. Dividends are reflected as positive or negative cash adjustments. Typical leverage is 1:100 offshore, 1:20 EU.
Trading hours follow the underlying exchange, with a brief daily maintenance break (22:15–22:30 GMT).
Share CFD trading
Around 700 US, 50 German and 50 UK equities are available on MT5 only. Leverage is 1:20 offshore and 1:5 EU. Corporate actions including splits, dividends and mergers are processed automatically. Commission on shares equals 0.10 % of notional, minimum $5 per trade, while ECN Pro clients pay $0.04 per share with a $4 minimum.
Short selling is permitted except during exchange-imposed restrictions, which are communicated via platform messages.
Cryptocurrency trading
Seven crypto-fiat pairs are listed: BTC/USD, ETH/USD, LTC/USD, BCH/USD, XRP/USD, DOT/USD and ADA/USD. Trading is available 24/7, but weekend liquidity may thin out. Leverage is restricted to 1:10 offshore and 1:2 under EU rules. Overnight financing uses a daily percentage rather than swap points, updated at 00:00 server time.
High volatility can trigger widened spreads and increased margin calls; clients should ensure adequate collateral.
| Instrument | Spread |
|---|---|
| AUDUSD | AVG 0.4 pips |
| AUDUSD | AVG 0.7 pips |
| AUDUSD | AVG 1.5 pips |
| EURGBP | AVG 0.5 pips |
| EURGBP | AVG 0.9 pips |
| EURGBP | AVG 1.7 pips |
| EURUSD | AVG 0.1 pips |
| EURUSD | AVG 0.8 pips |
| EURUSD | AVG 1.5 pips |
| GBPUSD | AVG 0.5 pips |
| GBPUSD | AVG 0.8 pips |
| GBPUSD | AVG 1.6 pips |
| NZDUSD | AVG 0.7 pips |
| NZDUSD | AVG 0.8 pips |
| NZDUSD | AVG 1.6 pips |
| USDCAD | AVG 0.4 pips |
| USDCAD | AVG 0.4 pips |
| USDCAD | AVG 1.6 pips |
| USDCHF | AVG 0.8 pips |
| USDCHF | AVG 0.8 pips |
| USDCHF | AVG 1.6 pips |
| USDCNY | AVG 2.6 pips |
| USDCNY | AVG 2.6 pips |
| USDCNY | AVG 3 pips |
| USDJPY | AVG 0.3 pips |
| USDJPY | AVG 0.7 pips |
| USDJPY | AVG 1.5 pips |
Trading platforms
Platforms |
PC / MAC |
Smartphones |
Tablets |
|---|---|---|---|
| MetaTrader 4 | |||
| MetaTrader 5 |
| Trading Information | |
|---|---|
| Trading Platforms | MetaTrader 4, MetaTrader 5, MultiBank-Plus |
| Demo Account | |
| Hedging | |
| Scalping | |
| US Traders | |
| Arabic Traders | |
Multibank relies entirely on MetaTrader, supplying both MT4 and MT5 for Windows, macOS (via wrapper), web browser and Android/iOS. There is no proprietary terminal, but the broker hosts an in-house copy-trading portal that plugs into live accounts. Free VPS is offered to clients who maintain at least $5,000 equity and trade 20 lots per month.
MetaTrader 4
MT4 remains the default choice for forex traders. Multibank offers the full EA suite, one-click trading, 30 built-in indicators and nine timeframes. Order types include market, four pending variants and trailing stop. All account types except ECN Pro support MT4; the symbol list covers forex pairs, metals, indices and crypto CFDs. Spreads on the Standard account start at 1.5 pips, with no commission.
The broker publishes average execution speeds of 0.08 seconds but does not independently verify them. Depth of Market is not native in MT4; clients needing Level II must migrate to MT5.
For algo users, unlimited custom indicators and scripts can be uploaded. A free set of bespoke Multibank indicators (spread monitor, sentiment widget) is downloadable from the client portal.
MetaTrader 5
MT5 adds two extra pending order types, Depth of Market and a multi-threaded strategy tester. Multibank enables share CFDs exclusively on MT5, so stock traders must choose this platform. Partial order fills and netting/hedging account modes are available.
The broker’s MT5 servers accept MQL5 Signals for copy trading and integrate directly with the MQL5 marketplace. Swap rates are refreshed daily in the specification window, and corporate actions on share CFDs are processed automatically.
MT5 is offered on all accounts; however, ECN Pro clients need to reach the $5,000 minimum deposit to access raw spreads.
Copy trading
Copy trading runs via the Multibank “Copy Trade” dashboard inside the client portal. Strategy providers connect their MetaTrader accounts and set performance fees (percentage of profit or fixed monthly). Followers can sort by ROI, drawdown and longevity and can set equity-stop caps or manual overrides.
The service is free to join; providers choose their own fee model, which Multibank collects and pays out monthly. There is no public record of provider vetting, so due diligence rests with the follower. Minimum equity to follow is $100, and trades execute on a proportional lot basis.
Payment methods
Multibank discloses funding options only after login, but promotional pages confirm support for international bank wire, Visa/Mastercard, Skrill, Neteller, Fasapay and a selection of stablecoins/major cryptocurrencies (USDT, BTC, ETH).
The advertised minimum deposit is $50 for cards and e-wallets and $100 for bank transfers, with ‘zero Multibank fees’. Third-party charges (correspondent bank fees or blockchain gas) remain the client’s responsibility. Card and e-wallet deposits credit instantly; crypto require 1–3 confirmations (≈10–30 minutes). Wires take 2–5 business days.
Withdrawals must return to the original funding source up to the deposited amount before alternative methods can be used. The broker states it processes requests within one business day; actual receipt times depend on the rail (instant for e-wallets, 1–5 days for cards and wires, network-dependent for crypto).
Base account currencies are USD, EUR, GBP and AUD. Funding in a different currency will incur conversion at bank or card-scheme rates, so opening an account in the domestic currency is preferable. All withdrawal requests require full KYC approval.
| Brand | Minimum | Fees | Processing Time |
| $50 | None (card issuer FX fees possible) | Instant | |
| $50 | None (card issuer FX fees possible) | Instant | |
| $100 | None (bank fees may apply) | 1–3 business days | |
| $50 | None | Instant | |
| $50 | None | Instant | |
| $50 | Network fee | 10–30 minutes |
| Brand | Minimum | Fees | Processing Time |
| $50 | None (card issuer FX fees possible) | 3–5 business days | |
| $50 | None (card issuer FX fees possible) | 3–5 business days | |
| $100 | None (bank fees may apply) | 2–5 business days | |
| $50 | None | Same day | |
| $50 | Network fee | 1–24 hours |
Account types
Multibank runs three core live accounts plus demo and optional swap-free status. Pricing models range from spread-only to raw spread + commission. Maximum leverage is 1:500 under BVI/Bahamas entities, 1:30–1:50 in the EU/Australia, and 1:200 under DFSA. Negative balance protection applies to all. The broker allows hedging, scalping and EAs on every account.
| Market | Leverage |
|---|---|
| Crypto CFDs | 1:20 (CIMA) |
| Crypto CFDs | 1:2 (CySEC) |
| Metals CFDs | 1:500 (CIMA) |
| Metals CFDs | 1:20 (CySEC) |
| Stock CFDs | 1:20 (CIMA) |
| Stock CFDs | 1:5 (CySEC) |
| Commodities CFDs | 1:20 (CIMA) |
| Commodities CFDs | 1:10 (CySEC) |
| Indices CFDs | 1:100 (CIMA) |
| Indices CFDs | 1:20 (CySEC) |
| Forex CFDs | 1:500 (ASIC | Pro Account) |
| Forex CFDs | 1:30 (ASIC | Retail Account) |
| Forex CFDs | 1:500 (CIMA) |
| Forex CFDs | 1:30 (CySEC) |
| Forex CFDs | 1:20 (MAS) |
Standard account
The Standard account targets beginners, with a $50 minimum deposit and spreads from 1.5 pips on EUR/USD. There is no commission. All instruments excluding share CFDs are available on MT4/MT5. It is the only account that permits deposits via crypto under $1,000. Leverage defaults to 1:200 (offshore) but can be lowered in the client portal.
Standard suits casual traders seeking a simple cost structure. However, the wider spreads may outweigh the low entry point for high-volume strategies.
Pro account
Pro lowers spreads to 0.8 pips average on majors by adding a $3 per side per lot commission. The minimum deposit is $1,000. All platforms and products are supported, including stocks on MT5. Swap-free mode is available but replaces overnight swaps with an administration fee after three nights on forex pairs.
This account balances tighter pricing with moderate funding requirements and therefore suits day traders and small-scale algo users.
ECN Pro account
ECN Pro offers raw spreads from 0.0 pips and a commission of $3 per side. The advertised minimum deposit is $5,000. Depth of Market is fully enabled on MT5, and order routing connects to a pool of liquidity providers disclosed only under NDA for institutional clients.
Because costs are volume-linked, ECN Pro is appropriate for active scalpers and managers using MAM/PAMM. Slippage statistics are not published.
Demo accounts
A free, unlimited demo is available on both MT4 and MT5. Users register with an email, choose leverage up to 1:500 and virtual equity up to $1 million. Demo accounts remain active for 30 days of inactivity, after which they are archived. Traders may open additional demos at any time via the portal.
Real-time pricing is streamed from live servers, so spreads closely mirror Standard or Pro conditions depending on the template selected. Copy trading and VPS cannot be tested on demo.
Support
Customer service is available 24/5 via live chat, email and phone. The chat widget defaults to a bot that hands off to a human agent within a minute during trading hours (Sunday 22:00 GMT – Friday 22:00 GMT). Telephone lines are listed for Australia, Germany, UAE, Cyprus and China; calls outside local business hours are rerouted to a global desk in Dubai.
Email queries (support@multibankfx.com) are acknowledged instantly with a ticket number and usually answered within 12 hours. The website hosts an FAQ and platform tutorials, though some articles are dated. Spanish, Arabic, Vietnamese and Chinese support is advertised, but documentation is mainly in English. Escalations reach the compliance team through a dedicated form under ‘Legal’.
Conclusion
Multibank Group combines multi-regional regulation, solid MetaTrader coverage and competitive raw-spread pricing for higher-balance accounts. The breadth of instruments is respectable and 24/5 multilingual support is a plus.
On the flip side, the absence of a proprietary platform, limited public detail on funding methods and lack of investor compensation under most licences weigh against the offer. Traders comfortable with MetaTrader who need high leverage and multiple regulatory choices will find Multibank attractive; investors seeking EU-style safeguards or a modern web platform may look elsewhere.
