- Jump to:
- Regulations
- Trading Instruments
- Trading Platforms
- Payment Methods
- Account Types
- Support
- Conclusion
Since its launch in 2009 in Melbourne, Australia, Eightcap has expanded its global presence, prioritizing the quality of its brokerage services and earning a reputation as a reliable and innovative trading platform. The broker’s portfolio includes nearly 800 financial instruments across several asset classes, including Forex, Indices, Commodities, Shares, and Cryptocurrencies, traded via Contracts for Difference (CFDs).
The main live account types on offer are the Raw Account, the Standard Account, and the TradingView Account. While the first type uses a commission-based pricing model, the other two have waived commissions, with all trading costs incorporated into the spread. The Standard and TradingView Accounts offer similar trading conditions, with the latter specifically tailored for users who prefer TradingView’s platform. Demo and Professional Accounts (for eligible traders) are also provided.
Regarding platform integrations, traders can choose between MetaTrader 4, MetaTrader 5, and TradingView, though availability may vary based on location. An AI-powered Economic Calendar is also integrated, helping traders make informed decisions.
The broker places a strong emphasis on regulatory compliance, obtaining licenses from several global financial authorities. Eightcap operates through four entities, regulated by Australia’s ASIC, Cyprus’ CySEC, the Bahamas’ SCB, and the UK’s FCA. The robust licensing ensures that the broker operates under strict regulatory oversight, providing customer protections such as negative balance protection, leverage caps, and investor compensation schemes, depending on the jurisdiction.
General Information about Eightcap | |
---|---|
Min. Deposit | $100 |
Supported Languages | N/A |
Supported Currencies | AUD, BRL, CAD, CNY, EUR, GBP, IDR, MYR, NZD, PHP, SGD, THB, USD, VND |
Website | https://www.eightcap.com |
Phone Number | +61 3 8375 9700 |
Support Email | global@eightcap.com |
Headquarters Address | Griffith Corporate Centre, Suite 305, PO Box 1510, Beachmont, Kingstown, Saint Vincent and the Grenadines |
Regulations
Eightcap operates under four regulatory licenses, ensuring compliance with the established guidelines across all jurisdictions.
The Australian entity of the broker, Eightcap Pty Ltd, operates under license number AFSL 391441 issued by the Australian Securities and Investments Commission (ASIC) in 2011. The company’s offices are located at Level 35, Rialto South Tower, 525 Collins Street, Melbourne, VIC, 3000, Australia. Before registering an account, Australian retail clients are advised to access and review the broker’s Product Disclosure Statement, Financial Services Guide, and Target Market Determinations, available under the ‘Legal Documentation’ page.
Clients registered under Eightcap’s ASIC-regulated entity benefit from several safeguards designed to minimize the risks associated with trading and protect them from excessive losses and fraud. These include negative balance protection, segregation of client funds, leverage caps (1:30 being the highest), and transparent risk disclosure, among others.
After obtaining its license in Australia, the broker gained the regulatory approval of the financial authority in Cyprus in 2014. The CySEC-regulated entity of the broker, Eightcap EU Ltd, operates under license number 246/14 with a registered address at Aiolou & Panagioti Diomidous 9, Katholiki, 3020, Limassol, Cyprus. It is legally allowed to serve traders from the EU who benefit from several key protections such as negative balance protection, client fund segregation, leverage restrictions up to 1:30, transparent risk disclosure, and mandatory KYC and AML procedures. Additionally, they are entitled to participation in an Investor Compensation Scheme of up to €20,000 in the event of broker insolvency.
In the United Kingdom, Eightcap has been operating under authorization from the Financial Conduct Authority (FCA) since 2020. The UK entity, Eightcap Group Ltd, holds a license number FRN 921296. Its registered address is 40 Gracechurch Street, London, EC3V 0BT. Similar to the Australian and the CySEC entities, the UK-based company protects local traders, delivering the same client protections, plus participation in the Financial Services Compensation Scheme (FSCS), covering up to £85,000 per person in the unlikely event of broker insolvency.
International customers of the broker outside the jurisdictions mentioned above can register under the Eightcap Global Limited entity, operating in line with the guidelines of the Securities Commission of the Bahamas. As per the respective regulations, clients can use higher leverage, up to 1:500.
Trading Instruments
Eightcap’s trading portfolio encompasses nearly 800 financial instruments across 5 main asset classes. These include Forex, Commodities, Crypto, Indices, and Shares, tradable via Contracts for Difference (CFDs). The company operates as per a fully transparent pricing policy, providing detailed information about each of the supported financial instruments.The trading costs depend on the type of account clients have opted for. The Standard Account option offers a spread-based pricing model, with no additional commissions charged on trades. The Raw Account option comes with tighter spreads and charges a commission of 7 USD (4.5 GBP, 7 AUD, 7 SGD, 5.5 EUR, 7 CAD, 7 NZD) per round trip. For some instruments, though, commissions are waived on both account types. The minimum and maximum contract sizes vary per instrument. Trading platforms' availability also varies, based on the region where traders are.Leverage limits for trading CFDs vary depending on the regulatory entity under which a client’s account is registered and the tradable instrument. Under the regulations of the ASIC, CySEC, and FCA, retail customers can use a maximum leverage of 1:30. Professional traders and retail clients of the SCB entity, however, are permitted to use a leverage of up to 1:500.Forex
Eightcap’s Forex trading portfolio includes 55 major, minor, and exotic currency pairs, tradable on the MT4, MT5, and TradingView platforms. The EURUSD and USDJPY are two notable examples of currency pairs with the highest trading volume at Eightcap. Traders can profit from price fluctuations in other pairs such as GBPUSD, AUDUSD, and USDCHF, to mention a few.
Minimum spreads for the EURUSD pair start from 1 pip for Standard Account holders and 0.0 pips plus a commission of $7 per round turn for Raw Account holders. The minimum contract size for Forex instruments starts from 0.01 lots, and the maximum reaches 40 lots. While the broker’s website references swap rates for long and short positions held overnight, these rates are dynamic and should be verified at the time of trading, as they are subject to change.
Eightcaps’ entities operating the ASIC, CySEC, and FCA impose a maximum allowable leverage of 1:30 for major pairs and 1:20 for minor pairs. These restrictions are valid for retail customers. Professional traders and clients registered under the SCB entity can use higher leverage ratios of up to 1:500.
Equities
At Eightcap, equities comprise the most extensive asset class. There are nearly 600 Stock CFDs available on the MT5 and TradingView platforms, with some of the popular picks including Apple, Amazon, Alphabet, Meta Platforms, and Netflix.
For stock trading, Eightcap employs a DMA (Direct Market Access) pricing model to determine spreads and charges a commission on both Standard and Raw account types. For accounts denominated in AUD, GBP, and EUR, a 0.1% commission applies. For USD accounts, a flat commission of $2 per side ($4 per round trip) is charged.
The maximum allowable leverage for Stock CFDs across all Eightcap entities is set to 1:5. Equity trades can be placed with contract sizes ranging from a minimum of 0.01 lots to a maximum of 100 lots.
Commodities
Commodities form the next major asset class at Eightcap, featuring 14 financial instruments available for trading. Among the most popular are Gold and Silver traded against the US Dollar and other currencies, along with Spot Brent Crude Oil and Spot WTI Crude Oil. Platinum, Zinc, Nickel, and Palladium are examples of other metals traded against the US Dollar.
The broker does not charge commissions on Commodity trades for both the Standard and Raw account types. The minimum trade size for all commodities at Eightcap starts at 0.01 lots. Maximum trade sizes vary by instrument—for example, Gold/USD, Platinum/USD, and Nickel/USD allow up to 50 lots, while Spot Brent Crude Oil, Spot WTI Crude Oil, and Silver/USD support up to 100 lots.
Leverage limits also vary by instrument and jurisdiction. For example, the maximum leverage for Gold/USD is set at 1:20, while Silver/US Dollar, Spot Brent Crude Oil, and Spot WTI Crude Oil are capped at 1:10. These leverage limitations are aligned with the regulations set forth by the ASIC, FCA, and CySEC. Customers registered under the SCB entity of the broker can use leverage of up to 1:500 on these instruments.
Indices
Eightcap offers a solid selection of 17 global indices available for trading as Contracts for Difference (CFDs). This includes popular benchmarks such as the Australia 200 Cash (ASX200), Wall Street 30 Cash (US30), France 40 Cash (FRA40), Germany 30 Cash (GER30), UK 100 Cash (UK 100), Nasdaq Cash (NDX 100), Nikkei 225 Cash (JPN225), and the US Dollar Index Cash (USDX).
The contract size for this asset class starts from 0.01 lots and reaches 40 lots. When trading Index CFDs such as the Australia 200 Cash (ASX200) at Eightcap, spreads are typically quoted in “points”. Eightcap charges no commissions on Index CFD trades across its Standard and Raw account types. Eightcap’s SCB-regulated entity offers leverage of up to 1:200 on Index CFDs, providing traders with greater exposure and flexibility. In contrast, entities regulated by ASIC, CySEC, and the FCA offer a maximum leverage of 1:20, in accordance with stricter regulatory guidelines aimed at protecting retail investors.
Cryptocurrencies
Eightcap offers an impressive lineup of 86 cryptocurrency CFDs, all traded against the US Dollar. This broad selection significantly exceeds the industry average, giving traders access to both major digital assets like Bitcoin, Ethereum, and Litecoin, as well as lesser-known altcoins that are often hard to find on other brokerage platforms. Traders can benefit from the volatility of this asset class without actual ownership of any crypto assets and the need to store them in a crypto wallet.
Similar to Index CFDs, Eightcap charges no commissions on Crypto CFD trades and quotes trading costs in points. The minimum and maximum contract sizes vary per crypto instrument as they have different price levels, volatility, and liquidity compared to traditional assets. For the BTCUSD pair, for example, the minimum contract size is set to 0.01 lot, and the maximum contract size can reach 5 lots. For the ETHUSD crypto pair, trade sizes range from 0.01 lot to 100 lots.
Instrument | Spread |
---|---|
AUDUSD | AVG 1.3 pips |
EURGBP | AVG 1.1 pips |
EURUSD | AVG 1.1 pips |
GBPUSD | AVG 1.2 pips |
NZDUSD | AVG 1.2 pips |
USDCAD | AVG 1.4 pips |
USDCHF | AVG 1.4 pips |
USDJPY | AVG 1.3 pips |
Trading Platforms
Platforms |
PC / MAC |
Smartphones |
Tablets |
---|---|---|---|
MetaTrader 4 | |||
MetaTrader 5 |
Trading Information | |
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Trading Platforms | MetaTrader 4, MetaTrader 5, TradingView |
Demo Account | |
Hedging | |
Scalping | |
US Traders | |
Arabic Traders |
Eightcap supports three leading third-party platforms, MetaTrader 4, MetaTrader 5, and TradingView. Their availability varies, depending on the region served. Clients registered under Eightcap EU Ltd, the CySEC-regulated entity of the broker, for example, have access to MetaTrader5 and TradingView. Those who created accounts under Eightcap Pty Ltd, the ASIC-regulated entity, can use MetaTrader 5, MetaTrader 4, and TradingView. Eightcap Global Limited, the SCB-regulated entity of the broker, also supports the three trading platforms. UK traders registered under Eightcap Group Ltd can utilize TradingView.
TradingView
Eightcap has integrated TradingView, a leading trading platform, universally recognized for its advanced charting capabilities and a vast social network of traders. Among its stand-out features are 12 customizable chart types, such as Point & Figure, Kagi, and Renko. Using up to 8 charts per tab is possible, with synchronized symbols, time intervals, and 50 smart drawing tools. The platform gives access to 100,000 community-built indicators, as well as the opportunity to create custom-built ones via the Pine-Script language.
TradingView’s global community of traders perfectly complements its advanced trading environment, delivering traders with new ideas and strategies and the opportunity to participate in discussions with fellow traders. Setting up alerts on price levels, indicators, and custom indicators is also possible, enabling traders to stay informed of market movements in real-time and respond swiftly to trading opportunities without constantly monitoring the charts.
Connecting one’s Eightcap account to TradingView can be completed in three easy steps, empowering customers to trade directly from the platform’s charts. Traders must note that Eightcap offers its Standard Account option as part of its TradingView integration. Once completed, the connection provides them with access to the entire portfolio of Eightcap. Currently, setting up a TradingView demo account is not supported. However, the broker is actively working to include demo access in future updates of its TradingView integration.
MetaTrader 4
As mentioned above, customers of Eightcap Pty Ltd, the Australian entity of the broker, benefit from access to the MetaTrader 4 (MT4) platform integration. It has won universal acclaim as the most widely used and trusted Forex trading platform worldwide. Renowned for its intuitive trading interface, robust charting capabilities, and sophisticated technical analysis features, the platform facilitates a fully flexible trading environment suitable for beginners and professionals.
The platform offers a suite of 9 timeframes, 30 built-in indicators, 2,000+ free custom indicators, and 700+ paid ones, available via the MetaTrader Market. Additionally, there are 24 analytical objects, such as lines, channels, Fibonacci tools, shapes, and arrows, empowering traders to conduct in-depth market analysis. With the MT4, traders can trade with up to six types of pending orders, enabling them to enter the markets at a predetermined price. These orders include Buy Limit, Sell Limit, Buy Stop, Sell Stop, Buy Stop Limit, and Sell Stop Limit.
Similar to its successor, MetaTrader 5, MT4 fully supports Expert Advisors (EAs), allowing traders to take advantage of favorable trading opportunities 24/7 based on pre-set criteria.
MetaTrader 5
Eightcap’s integration of the award-winning MetaTrader 5 platform offers traders an advanced trading experience across devices running on Windows, macOS, iOS, and Android, and as a web-based platform. The broker’s entire portfolio of nearly 800 financial instruments, including Forex, indices, Shares, Commodities, and Crypto, is available.
Traders can utilize a range of advanced charting tools, allowing for the simultaneous opening of up to 100 charts. Additionally, they can utilize 21 timeframes and over 80 built-in technical indicators. MT5’s built-in Economic Calendar gives access to 600 macroeconomic indicators affecting 15 of the largest global economies.
The use of Expert Advisors (EAs) is fully supported through the MQL5 Wizard interface. With robots, traders can seize every favorable market opportunity, as these automated systems monitor the markets 24/7 and execute trades according to preset parameters without emotional interference.
Payment Methods
Eightcap provides a wide range of secure and convenient funding and withdrawal methods. The broker has provided detailed information for each of the global and local processors across the regions served, including Europe, Australia, Asia, the UK, LATAM, and Canada. There are several base account currencies, with some of the options being AUD, USD, GBP, EUR, NZD, CAD, and SGD. Crypto payments are supported through USDT(TRC20), USDT(ERC20), and BTC (only for USD accounts). The funding and withdrawal methods listed below vary by region, so traders should refer to the Client Portal area to review their availability.
Deposits
Visa and Mastercard deposits are accepted in all countries served by the broker, with the exception of Japan and China. Customers residing in Europe can fund their accounts using other methods such as PayPal, Wire transfers, Skrill, Neteller, and Cryptocurrencies. BPay is available to Australian traders. Some of the region-specific methods for customers from Asia include Union Pay, FasaPay, and DragonPay. Other local solutions include PIX for traders from Brazil and Interac for traders from Canada.
The broker does not impose internal fees on deposits and withdrawals. However, traders should be aware that some transaction fees and international processing fees may apply on behalf of the payment processors. The minimum qualifying amount for all deposit methods is $100. Most deposits are processed instantly, except for wire transfers (1-5 business days) and BPay (1-2 business days).
Withdrawals
Eightcap customers should note that withdrawals will be processed via the same payment method as deposits. In case they have used multiple deposit methods, including a credit card, the funds will be transferred to the originating credit card. It takes between 1-2 business days for the Finance Team to review withdrawal requests. Once approved, the funds should be transferred within the indicated processing time.
There are no withdrawal limits imposed on most methods, such as Mastercard, Visa, PayPal, UnionPay, Fasapay, and Dragonpay. For methods such as Wire Transfers, BPay, Interac, and PIX, traders should adhere to withdrawing a minimum of $25. Skrill and Neteller withdrawals’ range is between $50 and 50,000. Crypto withdrawals’ limits are from $50 to $100,000.
Brand | Minimum | Fees | Processing Time |
$100 | $0 | Instant | |
$100 | $0 | Instant | |
$100 | $0 | 1-5 business days | |
$100 | $0 | Instant | |
$100 | $0 | Instant | |
$100 | $0 | Instant | |
$100 | $0 | Instant | |
$100 | $0 | Instant | |
$100 | $0 | Instant | |
$100 | $0 | 1-2 business days | |
$100 | $0 | Instant | |
$100 | $0 | Instant |
Brand | Minimum | Fees | Processing Time |
No limit | $0 | 2-5 business days | |
No limit | $0 | 1-5 business days | |
Above USD 25 / EUR 20 | $0 | 1-5 business days | |
No limit | $0 | 1-5 business days | |
$50 – 50,000 | $0 | 1 business day | |
$50 – 50,000 | $0 | 1 business day | |
No limit | $0 | 1 business day | |
No limit | $0 | 1 business day | |
$50 – $100,000 | $0 | Instant | |
No limit | $0 | 1 business day | |
Above USD 25 / EUR 20 | $0 | 1-3 business days |
Account Types
Eightcap provides two main account types, the Standard Account and the Raw Account, designed to meet the requirements of both new and experienced traders. Eightcap’s TradingView Account offers the same trading conditions as the Standard Account, with the primary difference being the trading platform integration. Additionally, Eightcap offers a Demo account through its MT4 and MT5 platforms. Eligible traders can opt for a Professional account.
Market | Leverage |
---|---|
Metals CFDs | 1:20 (ASIC | Retail Account) |
Metals CFDs | 1:20 (CySEC | Retail Account) |
Metals CFDs | 1:20 (FCA | Retail Account) |
Metals CFDs | 1:500 (SCB | Retail Account) |
Crypto CFDs | 1:2 (ASIC | Retail Account) |
Crypto CFDs | 1:2 (CySEC | Retail Account) |
Crypto CFDs | 1:20 (SCB | Retail Account) |
Forex CFDs | 1:30 (ASIC | Retail Account) |
Forex CFDs | 1:30 (CySEC | Retail Account) |
Forex CFDs | 1:30 (FCA | Retail Account) |
Forex CFDs | 1:500 (SCB | Retail Account) |
Indices CFDs | 1:20 (ASIC | Retail Account) |
Indices CFDs | 1:20 (CySEC | Retail Account) |
Indices CFDs | 1:20 (FCA | Retail Account) |
Indices CFDs | 1:200 (SCB | Retail Account) |
Share CFDs | 1:5 (ASIC | Retail Account) |
Share CFDs | 1:5 (CySEC | Retail Account) |
Share CFDs | 1:5 (FCA | Retail Account) |
Share CFDs | 1:5 (SCB | Retail Account) |
Standard Account
Let us first review Eightcap’s Standard Account, which is designed to meet the trading needs of new traders. This is a spread-based account with no commissions and a minimum deposit requirement of $100. All trading costs are included in the spread, with the minimum spreads starting from 1.0 pip. The product range spans nearly 800 financial instruments, whose minimum trade size starts from 0.01 lots and the maximums reach 100 lots.
Scalping, hedging, and the use of Expert Advisors are supported, providing flexibility for various trading strategies. AUD, USD, EUR, GBP, NZD, CAD, and SGD are available as base currency options for both Standard and Raw account holders.
Raw Account
Eightcap’s Raw Account is perfectly suited for Forex and CFD traders and active traders who prioritize low spreads and transparent trading conditions. Spreads are tighter compared to those for the Standard Account, starting from as low as 0.0 pips plus a commission of $3.5 per standard lot traded per side (totaling $7 per round turn). This pricing model results in significantly lower trading costs compared to the Standard Account option.
Aside from the differences in their pricing models, both accounts share several key similarities. The Raw Account also features minimum deposits of $100, making it easily accessible to a wide range of traders. Trade sizes vary between 0.01 and 100 lots, depending on the underlying asset. Margin call level is set at 80%, and stop-out level – at 50%.
Demo Account
Setting up a Demo Account is easy and can be completed in under 5 minutes. Traders must complete a Sign-Up Form, including information about their country of residence, first and last name, email, password, phone number, preferred trading platform, and account currency. Finally, they must agree to the broker’s Privacy Policy.
This option allows new traders to access the financial markets or test a new strategy in a risk-free environment. Demo Accounts are active for 35 days or upon reaching 5,000 orders. While non-active traders can open just one demo account at a time, active users can set up to three demo accounts simultaneously.
Professional Account
Upon meeting specific eligibility criteria, traders can open a Professional Account. Successful candidates must meet at least one of several requirements. These include completing a Sophisticated Investor Assessment (a minimum of 80% to pass), providing evidence of substantial trading activity, owning net assets worth 2.5 million, or having a gross annual income of over $250,000. To learn more about the conditions associated with this account type, they can contact the support team by phone or email at premium@eightcap.com.
The Professional Account type offers many privileges, such as better pricing, higher leverage options, market insights from a dedicated account manager, and high-performance trade execution. However, professional traders must waive some protections typically available to retail traders, including negative balance protection. Eightcap may decide to keep some of them, but this would depend on the specific circumstances.
Support
Eightcap offers customer support via several communication channels. The professional and highly knowledgeable support agents can be reached via online chat, email, and phone. The online chat functionality is accessible directly through the broker’s web page and serves as an excellent source of information for quick queries.
More complex Inquiries and issues of various kinds can be submitted by email. The table below contains up-to-date information for the company’s support teams and their respective email addresses and phone numbers for each entity.
In addition to contacting a company representative through one of the listed methods, customers can also find more information in the FAQ section of the website. It is excellently organized into several categories, covering various subjects, such as General Information, Trading Accounts, Funding and Withdrawals, Login Problems, Platform Issues, and Trading.
Eightcap Support Channels | ||
---|---|---|
Entity | Email Address | Phone |
Eightcap Pty Ltd (ASIC) | customerservice@eightcap.com | +61 3 8375 9700 +61 3 8376 1319 |
Eightcap EU Ltd (CySEC) | support@eightcap.eu | +357 25 060 006 |
Eightcap Group Ltd (FCA) | customerservice-uk@eightcap.com | +44 333 1503 027 |
Eightcap Global Limited (SCB) | global@eightcap.com | +67835382 |
Conclusion
In short, Eightcap stands out as a global broker that not only meets but exceeds the expectations of both retail and professional traders, delivering a seamless and efficient trading experience. With five major asset classes traded via CFDs, including Forex, Commodities, Crypto, Indices, and Shares, traders can benefit from favorable conditions and diversify their portfolios. They are accessible via three global third-party platforms, TradingView, MT4, and MT5, providing flexibility, advanced tools, and a user-friendly experience to support traders at every level. Finally, the broker’s robust licensing from several tier-one financial regulators ensures security, transparency, and compliance.