| Updated: September 17, 2025- Jump to:
- Regulations
- Trading Instruments
- Trading Platforms
- Mobile Trading Apps
- Payment Methods
- Account Types
- Support
Pepperstone is a leading forex trading platform that was established in 2010. It is owned by Pepperstone Group Limited and has its headquarters in Melbourne, Australia. Six years after its foundation, its subsidiary Pepperstone Limited was launched to give European users access to more advanced trading platforms and efficient customer support. The company is regulated in the United Kingdom and Australia; however, it also has offices around the world – in China, Thailand and the United States.
The company was set up with one goal in mind – to improve the trading experience of forex users by providing them with cutting-edge technology, knowledgeable customer support, fast execution and competitive spreads. Pepperstone Group Limited is regarded as one of the best CFD and forex brokers globally, as it offers excellent trading conditions for all types of traders. The company has won several prestigious awards, including the 2015 Australia FX Report by Investment Trends and the 2014 Australian EY Entrepreneur of the Year.
| General Information about Pepperstone | |
|---|---|
| Min. Deposit | $0 |
| Supported Languages | Arabic, German, English, Spanish, French, Indonesian, Italian, Korean, Malay, Polish, Russian, Thai, Vietnamese, Chinese (Mandarin) |
| Supported Currencies | CHF, EUR, GBP, USD |
| Website | https://pepperstone.com |
| Phone Number | 1786 628 1209 |
| Support Email | support@pepperstone.com |
| Headquarters Address | #1 Pineapple House, Old Fort Bay, Nassau, New Providence, The Bahamas |
Regulations
Pepperstone Group Limited, whose registered office is in Australia, holds a licence issued by the Australian Securities and Investments Commission, commonly abbreviated to ASIC. Pepperstone Limited, registered in England and Wales, is fully regulated by the Financial Conduct Authority (FCA). The latter is responsible for protecting consumers in the United Kingdom by regulating financial markets and encouraging competition.
Another security measure the company has taken to ensure a high level of protection for its customers’ financial data is that their accounts are kept segregated at National Australia Bank or Barclays Bank PLC, depending on their country of residence.
Trading Instruments
Pepperstone offers several trading instruments which are suitable for all types of traders, regardless of their needs and personal preferences. Thanks to them, it is possible to trade across various platforms by choosing from multiple different types of commodities, metals and currency pairs. Lets have a look at all of the available trading instruments and some of their best features.Forex
Forex is a global financial market for all types of activities associated with trading currencies, including buying, selling, and exchanging. This foreign exchange market involves two main participant groups – commercial and speculative traders. To date, it is the largest market of its kind in the world, with a daily trading volume that surpasses an impressive $1.5 trillion.
The forex market is recognized as one of the most flexible and rewarding markets worldwide, which explains its steadily growing popularity. One of its greatest advantages is the extremely low entry cost for beginners and the availability of free demo accounts, making it ideal for novice traders. If you choose Pepperstone, you will gain full access to the forex spot market and can trade a variety of currency pairs, including GBP, USD, EUR, and CHF.
Index CFD
A contract for difference (CFD) is a trading instrument that represents an agreement between a broker and a client. In such an agreement, the seller commits to pay the difference between the price of the asset at the time the contract is opened and its price at the time it is closed. Each contract is tailored to the specific circumstances, so the outcome can vary. Therefore, the price difference may be either positive or negative; depending on this, the buyer will either make a profit or incur a loss.
Pepperstone offers traders low-latency CFDs, allowing them to buy and sell 13 stock indices with no commission. These instruments have been specially optimized to meet the needs of institutional traders and to support institutional trade flows. The index CFDs offered by the company provide access to multiple global markets, opening new opportunities for all types of traders.
Precious Metals
Trading precious metals has always attracted the attention of many traders because the prices of these assets do not depend on a single country; on the contrary, they are determined by the global market. With Pepperstone, you can buy and sell various metal pairs such as silver, gold, palladium, and platinum, which are traded against the euro or the U.S. dollar. The company offers these instruments with maximum leverage of 1:500 and a minimum trade size of $0.10. Another advantage is that there are no commission fees, regardless of the commodity pair you trade.
Energies
When it comes to trading energy products, the global economy, as well as environmental and political conditions, plays a crucial role in the demand for these commodities. At Pepperstone, you can trade oil and gas products on both the cTrader and MetaTrader 4 platforms, regardless of the account type you hold.
You can choose between two spot commodity pairs – XTI/USD and XBR/USD – depending on where the oil is produced. The latter is derived from the North Sea and is known as UK oil. XTI/USD, on the other hand, is heavily influenced by events in North America, which is why it is referred to as US oil.
Another energy commodity you can trade is natural gas. Its price depends on various factors, such as issues related to gas supply and the price of fossil fuels, as these directly affect demand. Note that no commission fees apply to any of the commodity pairs and that the maximum leverage is 1:500.
Soft Commodities
Pepperstone also gives you the opportunity to enter the dynamic market of soft commodities, which is full of large investors and suppliers. Since the world population is on the rise, these commodities are likely to remain in demand over the long term. Pepperstone’s soft commodities on offer include products such as coffee, orange juice, cotton, cocoa, and sugar.
| Instrument | Spread |
|---|---|
| AUDUSD | AVG 1.2 pips |
| EURGBP | AVG 1.2 pips |
| EURUSD | AVG 1.1 pips |
| GBPUSD | AVG 1.3 pips |
| NZDUSD | AVG 1.4 pips |
| USDCAD | AVG 1.3 pips |
| USDCHF | AVG 1.3 pips |
| USDCNY | AVG 8.1 pips |
| USDJPY | AVG 1.3 pips |
Trading platforms
Pepperstone offers 11 leading trading platforms that can be accessed via a range of modern devices.
 Platforms |
 PC / MAC |
 Smartphones |
 Tablets |
|---|---|---|---|
| MetaTrader 4 |   |   | |
| MetaTrader 5 | |||
| cTrader | | | |
| Trading Information | |
|---|---|
| Trading Platforms | MetaTrader 4, MetaTrader 5, Proprietary Mobile, Proprietary Web |
| Demo Account |  |
| Hedging | |
| Scalping | |
| US Traders |  |
| Arabic Traders | |
MetaTrader 4
The MetaTrader 4 platform at Pepperstone is available for Windows and Mac OS X and provides valuable information about current trading trends, including real-time quotes, charts and news. It has an easy-to-navigate interface and allows you to customise various aspects of your trading experience, which can significantly improve your performance. Depending on your computer’s operating system, the platform’s key features may vary. The company also plans to release an improved version of the platform – MetaTrader 5 – in the near future.
WebTrader
Thanks to WebTrader, you can open your MetaTrader 4 account directly from the web using your preferred browser. WebTrader is a cloud-based trading platform that enables you to trade without installing or downloading any additional software. With its user-friendly interface and one-click trading feature, Pepperstone’s WebTrader has made it possible for many traders to do business with ease.
Smart Trader Tools
Pepperstone’s Smart Trader Tools are designed to simplify the trading process and provide traders with world-class trade management, up-to-date market data and broadcast facilities, all of which can be accessed via MetaTrader 4. Correlation Trader and Matrix, Market Manager, Excel RTD, Sentiment Trader, Stealth Orders, Trade Simulator and Terminal are some of the trading apps included in this package.
Android and iOS trading apps
There are native MetaTrader 4 apps for Android devices, iPhones and iPads that provide state-of-the-art forex technology for trading. They give you the flexibility to trade whenever and wherever you wish, directly on your mobile device. You can trade from multiple devices at once and stay updated on real-time exchange rates with a single tap.
cTrader
Pepperstone’s cTrader platform has been specially designed to meet the needs of traders of all levels. Its user-friendly interface makes it perfect for both novice and professional traders, enabling them to navigate it with ease. By using cTrader’s dedicated platform, you will be able to take advantage of various special features, such as detachable charts, level II pricing and advanced charting techniques. The platform is currently under development; however, it is expected to be released in the near future.
Payment methods
At Pepperstone, you can choose from a wide range of payment methods with which to make deposits and withdrawals. You can fund your account via PayPal, Poli Instant Banking, Neteller, MasterCard SecureCode, Verified by Visa, Skrill, bank transfer, China UnionPay and others. When opening an account, you may do so in various currencies, including GBP, USD, AUD, EUR, CAD, CHF, HKD, NZD and more.
Although the company doesn’t charge any fees for withdrawing or depositing money, certain payment methods may incur transfer fees that are separate from Pepperstone. It should be noted that it is not possible to transfer funds on behalf of someone else; the company’s deposit policy does not permit third-party payments. Therefore, to make a payment, you must use a bank account whose name matches your Pepperstone trading profile.
| Brand | Minimum | Fees | Processing Time |
 | $200 | No Fees | Instant or a few hours |
 | $200 | No Fees | Instant or a few hours |
 | $200 | No Fees | Instant or a few hours |
 | $200 | No Fees | Instant or a few hours |
 | $200 | No Fees | Instant or a few hours |
 | $200 | No Fees | Instant or a few hours |
 | $200 | No Fees | Instant or a few hours |
 | $200 | No Fees | Instant or a few hours |
 | $200 | No Fees | Instant or a few hours |
| Brand | Minimum | Fees | Processing Time |
| - | No Fees | Instant or a few hours |
| - | No Fees | Instant or a few hours |
| - | No Fees | Instant or a few hours |
| - | No Fees | Instant or a few hours |
| - | No Fees | Instant or a few hours |
| - | No Fees | Instant or a few hours |
| - | No Fees | Instant or a few hours |
| - | No Fees | Instant or a few hours |
| - | No Fees | Instant or a few hours |
Account types
Pepperstone offers its customers four account types – Standard, Razor, Active Traders and Islamic.
The first type is the Standard Pepperstone account, which gives you access to Interbank spreads and allows you to initiate commission-free trading. With this account, you can trade various instruments, including forex, precious metals and some commodities.
If you opt for the second type, you will benefit from deep interbank liquidity. You can open a Razor account in various currencies, including EUR, GBP and USD. The commission fee is AU$3.5 for every 100,000 traded. To open the account, you need to deposit AU$200 or the equivalent in your chosen currency.
The Islamic account is designed for traders who cannot pay interest for religious reasons. No commission applies, and the maximum trade size is 100 lots. The spread type for this account is straight-through processing.
Last but not least, there is a special account for Active Traders and institutional partners. If you decide to open such an account, you will benefit from various extra features. For instance, you will receive dedicated assistance from a manager who will help you analyse your needs and determine the best way to achieve your goals quickly.
| Market | Leverage |
|---|---|
| Crypto CFDs | 1:2 (CySEC | Retail Account) |
| Metals CFDs | 1:500 (CySEC | Pro Account) |
| Metals CFDs | 1:20 (CySEC | Retail Account) |
| Stock CFDs | 1:5 (CySEC | Retail Account) |
| Commodities CFDs | 1:10 (CySEC | Retail Account) |
| Energy CFDs | 1:142 (CySEC | Pro Account) |
| Indices CFDs | 1:400 (CySEC | Pro Account) |
| Bonds CFDs | 1:33 (CySEC | Pro Account) |
| Commodities CFDs | 1:50 (SCB | Retail Account) |
| Crypto CFDs | 1:100 (CySEC | Pro Account) |
| Crypto CFDs | 1:20 (SCB | Retail Account) |
| Currency Indices | 1:200 (CySEC | Pro Account) |
| ETF CFDs | 1:20 (CySEC | Pro Account) |
| Forex CFDs | 1:500 (CySEC | Pro Account) |
| Forex CFDs | 1:500 (SCB | Pro Account) |
| Forex CFDs | 1:30 (ASIC | Retail Account) |
| Forex CFDs | 1:30 (CySEC | Retail Account) |
| Forex CFDs | 1:30 (DFSA | Retail Account) |
| Forex CFDs | 1:30 (FCA | Retail Account) |
| Forex CFDs | 1:200 (SCB | Retail Account) |
| Indices CFDs | 1:20 (CySEC | Retail Account) |
| Indices CFDs | 1:200 (SCB | Retail Account) |
| Soft Commodities | 1:50 (CySEC | Pro Account) |
| Stock CFDs | 1:20 (CySEC | Pro Account) |
| Stock CFDs | 1:20 (SCB | Retail Account) |
Support
Pepperstone users can contact a customer support representative via live chat, email or phone. Regardless of the option you choose, you will receive prompt assistance from a knowledgeable agent. Several phone numbers and email addresses are available, depending on the office you wish to contact. The website is available in multiple languages, including Spanish, Russian, Italian, Chinese, English, German and others.