| Updated: September 15, 2025- Jump to:
- How to Deposit
- How to Withdraw
- Pros of Using Neosurf
- Cons of Using Neosurf
- Fees and Limits
- Neosurf Chargeback
- Security
- Conclusion
Are you looking for regulated and trustworthy forex brokers that accept Neosurf? Our expert team of traders tested many forex brokers using real accounts and compiled a list of the best among them that support Neosurf.
Plus500 USThis content applies only to Plus500 US and clients from the United States. Trading futures involves the risk of loss.- eToro61% of retail investor accounts lose money
- Fusion Markets74-89% of retail's CFD accounts lose money
- FP Markets73.85% of retail investor accounts lose money
- Global Prime74-89% of retail CFD accounts lose money
- Pepperstone75.5% of retail investor accounts lose money
Neosurf is one of the leading prepaid solutions on the internet. Available in dozens of countries and thousands of retail locations, this voucher has achieved great popularity. Although originally designed for small online purchases, it has found applications in online forex trading and other compelling industries. Currently, Neosurf stands as one of two go-to prepaid methods and, as such, enjoys great popularity among forex platforms. In this review, we will look at how it operates and whether it is worth using when trading forex.
How to fund a forex account with Neosurf
Making a deposit with Neosurf is easy and convenient, regardless of whether you have used the service before. When you purchase a voucher, you pay cash and receive the voucher. A 10-digit code is printed on it, which allows you to spend the voucher’s balance.
When you log in to the broker’s website, you need to find the Payments page and select Neosurf from among the supported banking methods. Then enter the amount you wish to deposit and the 10-digit code on the voucher. You are not required to deposit the full value of the voucher, but it is wise to keep track of your spending.
Once you confirm the deposit, the service processes the payment immediately. This allows you to start trading without delay. Neosurf’s efficiency in this regard is one of the reasons users like it so much.
How to withdraw from a forex account with Neosurf
When it comes to withdrawals, however, things get a little messy. Owing to the nature of the service, Neosurf does not support two-way payments; you can only use it to make deposits. This does not mean you cannot access the funds in your forex balance, but it does make things more difficult.
When you wish to cash out after depositing with Neosurf, the most commonly offered alternative is a bank transfer. You will need to provide the support staff with the details required to facilitate the transaction. After the request is approved – which can take a day or two – the payment will be sent. Depending on your bank and country of residence, you will receive your money within 1-5 business days. Additionally, you must be verified before a withdrawal can be processed.
Benefits of using Neosurf for forex trading
Neosurf has become highly popular for online payments, and several factors drive this success. The advantages the service offers are notable, and each can enhance your forex trading experience. Below we outline the most important benefits of using Neosurf.
Neosurf is quick and efficient. Instant deposits are always welcome, and this service delivers them with ease. With Neosurf, you do not need to wait several business days for a transfer to clear, as you might with other payment methods. Moreover, the cost of the service is negligible in most circumstances. You therefore enjoy fast, easy payments at no cost – something few other banking solutions can match.
Another advantage is Neosurf’s accessibility. You can purchase a voucher during your day-to-day activities – whether in a supermarket, petrol station or another retail location. Neosurf also enjoys widespread support from many online services, even outside forex trading, so you can use the payment solution for numerous purposes.
Finally, Neosurf offers excellent security and never requires or exposes your sensitive information.
Disadvantages of using Neosurf for forex trading
As with most prepaid solutions, several serious drawbacks accompany Neosurf. These may or may not be deal-breakers, but you should be aware of them.
To begin with, Neosurf cannot handle withdrawals. The service is designed for small one-time purchases on the internet, not for moving money between accounts on a regular basis. Consequently, when the time comes to retrieve your balance you will need to use a different method. Brokers usually allow you to withdraw by bank transfer, though this can take several business days to clear.
We must also mention the tight transaction limits inherent to Neosurf, an issue common to prepaid methods. As noted above, the service’s intended scale does not match what forex trading often requires. While some traders wish to transact thousands at a time, a Neosurf voucher can hold only $250. If you intend to trade high volumes, a different, more capable banking method would suit you better.
Fees and limits when using Neosurf to trade forex
In terms of cost, Neosurf is inexpensive compared with other options. Generally, there are very few fees, and many can be avoided altogether. When making payments with Neosurf, you are not charged for the transaction, and the same applies when you purchase the voucher. However, under certain circumstances you will incur a fee. Specifically, when you deposit in a foreign currency a charge of 2% applies, but if your primary currency is PLN the fee increases to 3%.
A Neosurf voucher that has been inactive for 12 months incurs a fee of $2 for every subsequent month until the balance is depleted. If you decide to refund your Neosurf balance, you will pay 6% of the total amount.
As with all prepaid solutions, Neosurf is not generous with its spending limits. You can load up to $250 on a single voucher. You may purchase multiple vouchers, but that is hardly an ideal solution. If you wish to make larger transactions, Neosurf may not be the best payment method for you.
Neosurf chargeback on forex account
You should be extremely careful when using Neosurf online because Neosurf payments are one-way only. Once you complete a transaction it cannot be reversed and you cannot issue a chargeback. This is often the case with prepaid solutions, including other popular services like Paysafecard.
If you mistakenly deposit funds with a forex broker, you still have several options. First, you can try to withdraw your funds through the usual process. Since Neosurf does not support withdrawals, this will probably be via bank transfer, meaning you must provide the broker with your bank details.
If that is not possible, contact the support staff to clarify the situation and discuss potential solutions. Should they be unresponsive or fail to provide a clear answer, you should turn to the regulatory institution that oversees the broker.
Although other avenues may exist to recover your funds, the process is inconvenient whatever approach you take. Therefore, always double-check what you are doing before completing a payment.
Security when trading forex with Neosurf
If you are conscious about security – as you rightly should be – you will be pleased to know that Neosurf performs well in this regard. With many other services you must enter personal or banking details, but not with Neosurf. The voucher is purchased for cash without any ID being provided, so no sensitive information is stored and nothing can be revealed or compromised.
When using Neosurf you remain completely anonymous and need not worry about the integrity of your personal information or the security of your funds.
Conclusion
Overall, Neosurf is interesting, to say the least. While it offers a fair number of benefits, the service also has its share of disadvantages. Some of them, such as the inability to withdraw via the same method, can be quite detrimental. Ultimately, whether to use Neosurf comes down to personal choice. Be sure to consider everything mentioned above before reaching a final decision.